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Windows and Doors: Don’t Be Conned by Crafty Commission-Based Sales Tactics

There are many industries in which the salesperson can be given a bad reputation, and it’s easy to assume that all salespeople are the same.

Salespeople are on hand to make the sale process an easier one, allowing customers to be fully aware of what service they’re receiving, and how much they will be paying for this service.

Although many salespeople operate in the right way, there will be those will only be concentrating on the commissions they can make, regardless of your requirements.

Those who are considering new doors and windows for the first time are perfect fodder for the more unsavoury salespeople.

Fortunately, it’s possible to sidestep and nefarious sales pitches by being aware of the options available and any red flags that appear during a quotation.

Is the Company Listed on Companies House?

It’s easy to assume that a professional-looking business card is enough to judge a business by, but it’s better to be safe than sorry when making an investment in new windows and doors.

Taking the time to check as to whether the company you’re dealing with is registered at Companies Housewill give you peace-of-mind that the company you’re dealing with is the real deal.

The last thing you want to be doing is paying more than you need for a lacklustre product.

Is the Company Experienced?

Although a company shouldn’t be judged by how long it’s been trading, it makes sense to use a company that has experience in the fitting of windows and doors, especially if this is your first time.

Just as some salespeople can quote too much, others may try and lure in customers with a price that seems too good to be true.

Unfortunately, this is often the case, and some can find that they have several issues once the fitting has been completed. This can include incorrect fixtures and gaps that are letting in cold air and damp.

Is the Company Insured?

Despite the professionalism of a window or door fitter, there can be times when things go wrong. Although this can be frustrating, it’s not too much of a worry if the company dealing with the installation has insurance in place.

An unprofessional company may have failed to get insurance on the assumption that there’s no need for it.

Ensuring the company fitting your doors or windows have the relevant insurance in place ensures that even if the worst-case scenario arises, you’re not left with an expensive bill to rectify the issue.

In some instances, the salesperson may reassure you that a company is insured, but unless concrete evidence made available, it would be advisable to look elsewhere when it comes to windows and doors.

Don’t Rely on One Quotation

When budgeting for new windows and doors, it stands to reason that you will want a rough idea of the cost implications.

Asking for a few quotes allows you to garner a better idea of how much the work should cost. In some instances, craft salespeople may try and up their commission by adding items you don’t need, to charging for services that don’t even exist.

A salesperson has a job to do, but this shouldn’t stop them being completely upfront an honest with you. A good salesperson should only make recommendations, and not force the service onto customers.

The Home Improvement Project knows that everyone has different ideas as well as different budgets.

Therefore, it explains what services are available and how much the service will cost without using industry buzzwords and fancy sales patter.

The Home Improvement Project believes stronger relationships are built with honesty and integrity, which is why its focus is always the customer’s needs, and not a chunk of commission.

To find out more, please contact us.

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It is not possible to screen the iron content out of the product by using magnets as it is part of the chemical makeup of the aggregate. The aggregates affected by this problem are mostly flint or gravel based type products or aggregates that have usually been quarried from glacial or river deposits. Using Calcined flint aggregates will not eliminate this problem if the raw flint used already has high iron content.

Given that iron staining is a natural occurrence no guarantee can be given or liability accepted for areas affected by iron staining. Since 2016 The Home Improvement Project have only selected aggregates from quarries that have proven records of low iron content. Whilst iron staining can cosmetically spoil the appearance of the affected areas it has no detrimental effect on the render itself.
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